EA: Online Passes 'do not expire' as long as game is still supported
Electronic Arts has told Shacknews its 'Online Pass' codes, which grant users access to the multiplayer components of select games, are not intended to expire.
Electronic Arts has told Shacknews that 'Online Pass' codes, which are included in select games giving users access to multiplayer components and additional bonuses, are not intended to expire. The publisher says it will work to resolve any issues players have with invalid codes.
Last week, members of the gaming forum NeoGAF noted that one-use codes included in copies of Need for Speed Hot Pursuit were no longer valid, leading some to speculate the codes had an unadvertised expiration date. An earlier report suggested unused codes will expire over time; however, EA tells Shacknews that report was incorrect, saying "as long as EA's servers support that product" included codes should not expire.
The EA spokesperson told Shacknews: "EA Online Pass codes for first-purchase games do not expire as long as EA’s servers support that product. Customer service is our top priority – anyone encountering a problem redeeming an Online Pass for an EA game should contact EA Customer Support at 866-543-5435 for assistance."
Shacknews informed EA that users are still encountering issues with replacement codes, but the publisher maintains continued contact with customer service will resolve the issue. "[Users encountering issues] should continue to contact customer support," the spokesperson said. "As long as the game is still supported by EA servers, customer support is able to provide valid replacement codes that will work."
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Shacknews
replyXav de Matos posted a new article, EA: Online Passes 'do not expire' as long as game is still supported.
Electronic Arts has told Shacknews its 'Online Pass' codes, which grant users access to the multiplayer components of select games, are not intended to expire.-
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It at least felt like I did before they all needed needed to connect to a server.
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It's always been "a license to play the game", but publishers are now finding ways to make that license expire. Getting gamers addicted to annualized mediocre franchises is far more profitable than releasing a few truly great games that don't release every year. Giving gamers a "push" by cutting off content from old games (or the ability to play old games online, or at all) seems to be EA's approach.
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Technically you just bought a license to play and they gave you part of the hardware required to do so (the disk).
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It's not that EA is totally evil. They have an idea of what they want to do, and it's not the worst idea in the world. The problem is that they're only kind of evil, but also kind of incompetent. So even when they try to do something decent, they fuck it up, and then they backpedal and claim that they meant to do that all along, and by refusing to admit that they fucked it up they look even more evil than they are.
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If you buy a game that doesn't have any online services available anymore, then yeah, the code will be invalid........ because there isn't anything to unlock.
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That today's consoles don't automatically act as fan-hosted servers is a travesty.
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Did you even read the article?
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We all know how reliable EA has been with customer service... or anything lately.
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they dont expire till we say so, or until you post something on our forum we dislike
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This is really a non issue given everyone stops playing sports games online the week of a new release. The game won't lose it's support for a few years, and by that time everyone has already moved on.
Could EA cut this shit out by not releasing games every year, instead updating them? Of course, but that's a seperate issue.
Bitching that NHL10 no longer works online is silly, it's dead. If you don't like it don't play sports games online.-
That is not what this story is about at all.
This is about the online codes included in games no longer working. This isn't about servers and online services closing.
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So then EA what is the reason why these codes for these games are not working - if the codes don't expire and they are brand new in every brand new copy be it a new release or budget bin they why are these 'Unused' codes in fresh copies of the games not working? Another interest fact- they did not say "Do not expire" They said "Should not expire"
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