Oculus Offers Store Credit After Rift VR Downtime
Along with a software update to fix the runtime error, some store credit will be provided sometime soon.
Oculus Rift went down for hours on March 7, 2018, impacting VR developers and gamers with the "Can't Reach Oculus Runtime Service" error. There was a temporary fix out in the wild that held users over for a bit, but Oculus has finally released an official software update to take care of the error.
Hey all - thank for your patience. We now have an Oculus software update in place that fixes the issue where Rift may fail to start up. For more info and instructions, please go here: https://t.co/gYz2G4Fon7
— Oculus Rift (@OculusRift) March 8, 2018
Thank you once again for your patience.
The tweet above links to the instructions for an official fix so you can get back to your immersive gaming or development. In addition to that, the head of Rift at Oculus says that those impacted will be gifted store credit for their troubles.
Rift is back online as of ~12am. This was a mistake on our end, and we apologize. Folks impacted by today's downtime will be provided with an Oculus store credit. More details to follow soon. Thanks again for everyone's patience as we worked through this one.
— Nate Mitchell (@natemitchell) March 8, 2018
We'll update this story as more information is made available.
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replyCharles Singletary posted a new article, Oculus Offers Store Credit After Rift VR Downtime
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This is actually pretty awesome. I wasn't affected that much, wasn't going to play anything last night anyway, so it's a welcome gesture.
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