Sony Online Entertainment pulled due to intrusion

Sony Online Entertainment has pulled its service, saying that it "discovered an issue that warrants enough concern for us to take the service down effective immediately."

40

Strange news got a little bit stranger today, as Sony Online Entertainment has pulled its service due to a new revelation during the course of its investigation into the PlayStation Network data theft. SOE services seem to be down, and the official site (via GamePolitics) updated this morning with the following message:

We have had to take the SOE service down temporarily. In the course of our investigation into the intrusion into our systems we have discovered an issue that warrants enough concern for us to take the service down effective immediately. We will provide an update later today (Monday).

What makes this particularly odd is that until today, Sony has claimed that SOE servers were safe, thanks to keeping its services and databases separate from those of PlayStation Network. Now it sounds like SOE databases may have been compromised as well, but Sony may just be erring on the side of caution.

The company was already planning to compensate players of PlayStation 3 MMOs like DC Universe Online and Free Realms for the inconvenience of the outage. The company has also outlined its appreciation program for PSN users.

Editor-In-Chief
From The Chatty
  • reply
    May 2, 2011 8:00 AM

    Steve Watts posted a new article, Sony Online Entertainment pulled due to intrusion.

    Sony Online Entertainment has pulled its service, saying that it "discovered an issue that warrants enough concern for us to take the service down effective immediately."

    • reply
      May 2, 2011 8:06 AM

      That can't be good.

    • reply
      May 2, 2011 8:06 AM

      [deleted]

    • reply
      May 2, 2011 8:08 AM

      Really, Sony? Really?

    • reply
      May 2, 2011 8:09 AM

      are you kidding me? isnt this where they have all the MMO accounts? like my DCUO account?

    • reply
      May 2, 2011 8:10 AM

      well there goes me playing SWG

    • reply
      May 2, 2011 8:11 AM

      hahahahahah ohhh Sony..

    • reply
      May 2, 2011 8:11 AM

      You have GOT to be kidding.

    • reply
      May 2, 2011 8:25 AM

      lol..........

    • reply
      May 2, 2011 8:40 AM

      Oh my, what new evidence did they find in Bin Laden's house?

    • reply
      May 2, 2011 8:42 AM

      The plot thickens!

    • reply
      May 2, 2011 8:46 AM

      Sony: We just don't know wtf

      • reply
        May 2, 2011 8:56 AM

        someone has gotta get fired over this, right, right?

    • reply
      May 2, 2011 8:52 AM

      well, i just checked my credit card i use for mmorpgs and theirs a bunch of iTunes 1 dollar credit authorizations on there.. does that mean hacked?

      • reply
        May 2, 2011 8:56 AM

        Probably. When my CC number got compromised they went for itunes as well. I think they buy apps which are either their own, just for the money, or they are paid to try and get apps to the top of the list, or some shenanigans like that.

      • reply
        May 2, 2011 8:57 AM

        [deleted]

        • reply
          May 2, 2011 9:01 AM

          yea i called my credit card and canceled the card. I didn't use this card on the Playstation, only on Mmorpg accounts, and recently i've been playing SWG and DCUO....... god damn it

      • reply
        May 2, 2011 8:59 AM

        [deleted]

      • reply
        May 2, 2011 9:14 AM

        [deleted]

      • reply
        May 2, 2011 9:14 AM

        They may not be real iTunes purchases, many scammers just use a description that looks like iTunes. Call your card and refuse the charges, don't bother with Apple.

      • reply
        May 2, 2011 11:01 AM

        To be fair, it could be iTunes, as well.

        • reply
          May 2, 2011 11:01 AM

          oh, wait, MMORPG-specific. Man, that's a specific credit card!

      • reply
        May 2, 2011 11:28 AM

        call your CC company immediately

    • reply
      May 2, 2011 9:10 AM

      STRIKE 2 !!!!

      • reply
        May 2, 2011 9:39 AM

        Those are some big god damn strikes lol.

    • reply
      May 2, 2011 9:28 AM

      Oh Sony *audience laughter*

    • reply
      May 2, 2011 10:04 AM

      Stay Classy Action Sony.

    • reply
      May 2, 2011 10:35 AM

      I am so happy I was smart and contacted my bank to change my card even before news that cards were leaked came out. I am not happy that I was a dumbass and had my debit card linked, however. D'oh!

    • reply
      May 2, 2011 10:37 AM

      Sony engineer: "Okay we're ready to be online again and we can finally put all of this behind us-OH GOD DAMMIT"

    • reply
      May 2, 2011 10:43 AM

      "Sony Online Entertainment pulled due to intrusion"

      Excuse me, where does it say this??? The Sony quote in the article only seems to indicate that they found a weakness of some kind, not that there was an intrusion.

      • reply
        May 2, 2011 10:45 AM

        My thoughts exactly.

      • reply
        May 2, 2011 11:00 AM

        Facebook:


        We had to temporarily take down SOE services during the night. In the course of our investigation into the intrusion of our systems, we have discovered an issue that warrants enough concern. We will provide an update later today.

        • reply
          May 2, 2011 11:19 AM

          That can be read as "during the PSN investigation, we also found a vulnerability in the SOE system, so are doing preventative maintenance on it"

          • reply
            May 2, 2011 11:30 AM

            this is what I would bank on. they brought in a 3rd-party for a full security audit. no doubt they've been testing everything they have.

          • reply
            May 2, 2011 5:31 PM

            Yeah, nevermind. :/

        • reply
          May 2, 2011 11:23 AM

          That is the quote I was referring to, it is in the Shack news item as well. But there is absolutely no mention of an intrusion there.

    • reply
      May 2, 2011 10:43 AM

      are the SOE services tied to the PSN services?

    • reply
      May 2, 2011 11:06 AM

      So I guess next week Sony is going to tell everyone with an SOE account, that all their info was stolen. They need to just come out and say we got hacked and your info might have been compromised.

    • reply
      May 2, 2011 11:14 AM

      [deleted]

    • reply
      May 2, 2011 11:26 AM

      All this shit makes me want to remove my card from Steam. I know Valve probably isn't as stupid, but I'd rather be safe.

    • reply
      May 2, 2011 2:59 PM

      Engadget confirms another data breach, involving credit card numbers:

      http://www.engadget.com/2011/05/02/sony-woes-continue-as-soe-confirms-data-breach/

    • reply
      May 2, 2011 3:11 PM

      "The company did tell us that this was not a separate attack, and that service going down was "related to the ongoing investigation of the external intrusion that occurred in April." Keep trolling people... It's obvious they are going through all their networks and fixing the original problems... It's the same intrusion as the first one, deep breaths everyone... now stop typing your crying..

    • reply
      May 2, 2011 4:15 PM

      Welcome back, oh wait ....

Hello, Meet Lola