Hellgate: London Q&A
RPG Vault has posted the second part of a Hellgate: London Q&A. Flagship's Erich Schaefer answers questions about combat, loot, magic, enemy variety, quests and tech among other things.
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owly
replyhttp://www.helpmewithmyrmaproblems.com
So I called Ultra Products to get an RMA on a failed PSU, and apparently their policy is to charge my credit card for a new PSU, and then refund me when they receive the defective unit.
Sounds to me like their trying to scare customers into not returning defective items. I know I don't like the prospect of having to fight to ultimately get my refund. I've heard of companies taking CC #'s so they can charge the customer if they don't receive the defective item back within a certain period of time, but never this.
Is this S.O.P. for these companies these days? -
