Dell Buys Alienware

March 22, 2006 2:42 PM

It's now official: Dell has bought Alienware, making the company an independent subsidiary of Dell. According to a story on FiringSquad, Alienware CEO and co-founder Alex Agulia says him and co-founder Nelson Gonzales have taken the company as far as they can on their own, and now look for Dell to help the company grow and improve further.

Maarten Goldstein

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Hardware (PC only)

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soggybagel

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March 22, 2006 2:44 PM

So that means with the increase in Dell outsourcing + Alienwares awesome track record for customer service (Note sarcasm) = Worst of both worlds.
- Defacil
  
   reply
  March 22, 2006 2:51 PM
  
  Hahahaha I know what you mean... I owned an Alienware laptop back in 2004 and the customer service sucked. My father bought a Dell Inspiron 6000 in December and customer support in India = fun fun fun!
  - inition
    
     reply
    March 22, 2006 7:19 PM
    
    I bought a top of the line alienware in 98 before I learned building computers is pretty easy. I called customer support several times and they were pretty nice to me, plus they were american. Too bad it all changed.