@Home Outage

November 30, 2000 2:24 PM

A few people have sent in this story about 25% of the 2.1million customers in North America being disconnected from some internet services due to the folks at @Home having a full hard drive. The service went down late Tuesday and of course it is Thursday afternoon now. The @Home folks were quoted as saying "any minute now" for a return of service. Just pretty amazing that a problem as simple as a full drive could take down so many people.

The problem is with the broadband provider's domain name server (DNS) database, a key portion of the Excite@Home backbone that serves the company's 2.3 million customers worldwide.

Steve Gibson

Steve Gibson is the cofounder of Shacknews.com. Originally known as sCary's Quakeholio back in 1996, Steve is now President of Gearbox Publishing after selling Shacknews to GameFly in 2009.