EA: Single-Digit Percentage of Gamers Purchase New-Copy DLC; 70% Redeem Code with Purchase

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On its 2010 fiscal year earnings call, Electronic Arts revealed that over 70% of purchasers of its recent titles that include free, one-time DLC codes with all new copies have redeemed the codes. This includes Mass Effect 2's Cerberus Network, Battlefield: Bad Company 2's console VIP code, and Dragon Age: Origin's The Stone Prisoner.

Additionally, EA is seeing a single-digit percentage of the overall player-base purchase this content instead of redeeming codes. It is unclear, however, is this is due to a small percentage of players actually purchasing these games used without codes or if many do not wish to purchase this content with a used copy.

EA has no method to determine if a gamer is hitting its servers with a new or used copy, but believes that it will be able to offer more insight into the issue after several months of running the "Online Pass" system for EA SPORTS titles, which limits online play and other connected features to new copies or those that pay $10 on the pass.

From The Chatty
  • reply
    May 11, 2010 3:37 PM

    If you buy a game like Mass Effect 2 used, then you're probably doing so because it's cheaper. If price and value matters, then you won't buy the DLC because it tends to not be as good a value proposition as the original game.

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      May 11, 2010 3:43 PM

      Right. And I think we can be pretty sure that the point of this type of DLC isn't really to re-coup money from used game purchasers, but rather to discourage purchasing used in the first place.

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      May 11, 2010 3:45 PM

      That's what I was thinking when I saw the "70% vs. single digit percentage" figure.

      That's also most likely a key reason why EA is locking online play behind one-time codes in new games and paid DLC in used games. It's funny, because doesn't GameStop usually only discount recently released used games by $5 below MSRP? Don't forget the story of the guy who bought DragonAge from GameStop for $55, and then had to pay $15 for DLC that he thought was free, but is actually only free with the one-time code.

      What do you think the chances are for a class-action lawsuit from GameStop buyers of Madden 11 who find out that online play isn't free for used games? Or a deeper question: what does GameStop think of having a stigma put on what would probably be one of their most popular-selling used games for late 2011?

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      May 11, 2010 6:05 PM

      I have never bought DLC. by the time I'm done a game I usually am tired of it anyways and most games come with more content than I need.

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      May 11, 2010 6:08 PM

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